January 04, 2006

Bangor Hydro-Electric Company to Change Customer Service Center Hours

Bangor, ME: In an effort to better meet the needs of its customers, the Bangor Hydro-Electric Company Customer Service Center is changing its hours of operation to better reflect customer usage and demand. Effective Monday, January 16 the Customer Service Center will operate Monday through Friday (excluding most major holidays) from 7 a.m. to 6 p.m.

Currently the Customer Service Center hours are Monday through Friday (excluding most major holidays) from 7 a.m. to 7 p.m. The majority of calls received within the Customer Service Center occur prior to 6 p.m. By adjusting the Customer Service Center operating times, more resources will be available to assist customers during peak times of customer usage.

Bangor Hydro-Electric Company recognizes the need to provide Customer Service Center operating times outside normal business hours and is dedicated to providing personal assistance to the customers within its service territory.

You can reach the Customer Service Center by dialing (207) 947-2414 or 1-800-499-6600.

Bangor Hydro-Electric Company (BHE) is an electric utility wholly-owned by Emera Inc. BHE serves a population of 192,000 in an area encompassing 5,275 square miles in eastern and east coastal Maine. BHE is a member of the New England Power Pool and is interconnected with other New England utilities to the south and with the New Brunswick Power Corp. to the north. Visit us at www.bhe.com.

Emera Inc. (EMA-TSX) is an energy and services company with $4.0 billion in assets. Electricity is Emera's core business. The company has two wholly-owned regulated electric utility subsidiaries, Nova Scotia Power Inc. and Bangor Hydro-Electric Company, which together serve 590,000 customers. Emera's other investments include a joint venture interest in Bear Swamp, a 600 megawatt pumped storage hydro-electric facility in northern Massachusetts; a 12.9% interest in the Maritimes & Northeast Pipeline ; and Emera Energy Services which manages energy assets on behalf of third parties and provides related services. Visit Emera on the web at www.emera.com.