This guide outlines the steps to take for a new electrical
service or line extension. Before hooking up a new electrical
service, requirements from the National Electrical Code and the
National Electrical Safety Code must be met and other forms
completed and processed.
Customers who have service wiring installed without first
obtaining location approval from Bangor Hydro for the point of
attachment do so at the risk of having to relocate the
Application for electrical service
Application for electrical service can be made by calling our
Customer Service Center at 947-2414 or 1-800-499-6600.
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Please provide the following information
Please provide the following information when
calling so that we may supply you with electric service on a timely
If telephone service is required
If telephone service is required, you should notify your
telephone company immediately. In most areas, we work with the
telephone company in setting poles, so having their timely
involvement may reduce the time required to provide electrical
Local or State Authorization
Bangor Hydro is required by the laws of the State of Maine to
provide service only to structures that are in compliance with
state and local ordinances regarding the development of
subdivisions and shoreland zone areas.
If your building is in an organized township, we will need a Subdivision/Shoreland
Authorization Form that local officials will need to
If your building is in an unorganized township, we will refer
you to the Land Use Regulation Commission (LURC),
1-800-452-8711 or 287-2631. LURC will provide you with a
Building Permit and we will require a copy of this permit for our
Most towns require a permit before work begins. You or your
electrician must notify the electrical inspector in your city or
town when the new service is ready to be inspected. The inspector
will in turn inform Bangor Hydro after the new service passes
inspection. If there is no local electrical inspector and the
building was constructed after July 1, 1997, a licensed electrician
or state electrical inspector is required to inspect.
Nonresidential and multifamily buildings require state electrical
permits. Your electrician can obtain the State Permit by calling
Bangor Hydro provides the first 150 feet
Bangor Hydro provides the first 150 feet of service wire (with
no road crossings) or 200 feet of service wire (with a road
crossing) at no cost to you. Distances over 150 feet from our pole
may require a private secondary service pole. If no additional
poles are required, we will schedule our crew to run the wires from
our pole to the point of attachment.
If it is necessary that a primary line extension be installed
due to connected load or distance:
These lines are generally more expensive and complicated to
install than standard overhead facilities.
The customer also has the right to hire a Private Contractor to
build their line extension as long as the line is not in a public
way. Before Bangor Hydro can energize the line, we ask the customer
to mark his private poles with numbers that are provided by Bangor
Hydro. If in the event, additional customer's request power from a
privately owned line, please contact Bangor Hydro. In order for
Bangor Hydro to provide a customer with service, the electric
company must own the distribution line. For more information,
please contact Bangor Hydro.
Aerial Service Drops
Pole Mounted Distribution Transformers
Follow the links below to download the forms.
Download: Subdivision/Shoreland Authorization Form Download: Load Sheet Download: Landlord Standby Billing Agreement