For the program year October 1, 2013 through September 30, 2014Bangor Hydro and Maine Public Service's Low Income Assistance Program (LIAP)Customers who meet the income guidelines may qualify for a one-time annual benefit, which could mean savings on your electric bills. Thousands of Bangor Hydro and Maine Public Service customers benefit from the program each year.
How do I find out if I qualify?
If your total household income does not exceed the federal poverty guidelines, you should contact your nearest Community Action Program (CAP) office to apply for the Low Income Home Energy Assistance Program (LIHEAP) and be certified for the Low Income Assistance Program. It is important to note that the Federal Poverty Guidelines may increase upon guidance from the Federal Government.Bangor Hydro Electric Low Income Eligibility Guidelines
* These limits are for households with members under the age of 24 months or 60 years and over. Note: The federal poverty guidelines may increase upon guidance from the federal government.
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Are there any restrictions?
Yes. Customers who receive housing subsidies are not eligible to
participate. To learn of restrictions that may apply to you, check
with your local agency.
How Should I Apply?
In order to apply, you will need to make an appointment by calling the office nearest you (please see the list below.) The LIHEAP program year runs from October 1 through April 30. Contact your local agency to learn more about application deadlines and for guidance. The Low Income Assistance Program year runs from October 1 through September 30. LIAP Program guidelines require existing program participants to recertify eligibility. Applications for the LIAP Program will be accepted until April 30. Please contact your local agency immediately to schedule an appointment as they may be booked weeks in advance. Waldo Community Action PartnersOffice Hours: 7:30 a.m. to 4:00 p.m9 Field Street, Belfast, Maine (207) 338-3025 | (800) 498-3025 Pleasant Point Passamaquody Tribe Office Hours: 8:00 a.m. to 4:30 p.m. (207) 853-6021 Penobscot Nation Office Hours: 8:00 a.m. to 4:30 p.m. (207) 817-7492 Penquis CAPOffice Hours: 8:00 a.m. to 4:30 p.m
Washington Hancock Community AgencyOffice Hours: 7:30 a.m. to 4:00 p.m.
Other programs that may help to reduce your electric bill.
Oxygen Pump/Ventilator Program - If you or a member of your household uses an oxygen pump/ventilator for at least 8 hours each day and are currently enrolled in the Low Income Assistance program, you may be eligible for a monthly credit to your account Eligibility Guidelines:
Download the oxygen/ventilator pump certification formPlease contact our Customer Service Center for more information. Low Income Assistance Program guidelines require applicants who receive LIHEAP/LIAP or the Oxygen Pump/Ventilator credit to recertify annually.
Efficiency Maine - Efficiency Maine is a statewide effort to promote the more efficient use of electricity, help Maine residents and businesses reduce energy costs, and improve Maine's environment. For more information you may contact them at (866) 376-2463 or visit them online at www.efficiencymaine.com.
Weatherization Programs - Penquis CAP serves households in Penobscot and Piscataquis counties, WHCA serves households in Washington and Hancock counties, and ACAP serves customers in Aroostook county that meet the current LIHEAP income guidelines. The primary focus of the weatherization program is to reduce the client's energy cost by installing cost effective energy conservation measures in their homes. Priority is given to households with the highest energy costs and those susceptible to hypothermia.
How can I further reduce my electric bill?
Bangor Hydro and Maine Public Service provide several energy management programs that may help you reduce your electric bill. The following programs are available to you free of charge. You can find out more by contacting us directly or checking us out online at www.bangorhydro.com or www.mainepublicservice.com
Energy Manager Guide - This booklet provides information you need to manage your use of electricity effectively. It will help you determine how much electricity household items use, the cost of that energy, and what you can do to control those costs.
What other programs are available?
General AssistanceGeneral Assistance is available through the city or town you live in. Assistance may be available to you for your current electric and heating bill. Customers, if eligible, can apply every month. You should contact your city or town office to make an appointment.
Energy Crisis Intervention Program (ECIP)The Energy Crisis Intervention Program is the emergency portion of the LIHEAP. This program provides assistance to LIHEAP-eligible applicants who are in an emergency situation, i.e., have run out of fuel or wood, or have received an electrical shut-off notice. Please call the agency nearest you for more information as the availability of these funds is very limited.
Emergency Assistance (Family Crisis)The Emergency Assistance Program is a service limited to families with children under the age of 18, who may not be receiving TANF but would be eligible for TANF if they applied. One of the program's functions is to assist families in paying their past due energy-related costs in order to avoid being shut-off. It is mandatory that you include a copy of the utility shut-off notice along with the application.
2-1-1 Maine, Inc. 2-1-1 Maine, Inc. is a nonprofit organization formed in partnership with United Ways of Maine and Ingraham to develop a health and human services information and referral service system to serve the entire state of Maine, every day and in times of crisis. 2-1-1 Maine, Inc.400 Congress St.PO Box 15200Portland, Maine 04112-5200Telephone: 2-1-1E-mail: email@example.com
Contact the Department of Health and Human Services in your service area for more information on low income programs:
396 Griffin Road Bangor, ME 04401 (207) 561-4100 or (800) 432-7825 TDD (800) 606-0215
13 Prescott Drive Machias ME 04654 (207) 255-2000 or (800) 432-7846 TDD (800) 606-0215
17 Eastward Lane Ellsworth, ME 04605 (207) 667-1600 or (800) 432-7823 TDD (800) 606-0215